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GAMMA-Rayv0.0.142 · beta

Automaise Conversational AI

Spectrum 0.2 beta · Public tier · read 2026-11-10 · not reviewed by its vendor yet

Voice and chat assistant (inbound and outbound voice, customer self-service chat, internal helpdesk chat) that answers customers and completes transactions such as data changes, payments and orders.

Automaise Conversational AIa product, as documented
SPECTRUM 0.2 BETA · Public tier · 2026-11-10
A3AutonomyActswith options on · as shipped not yet evidenced
π Moderate · S1·R5·A1 ×3
R2ReachIntegratedwith options on · as shipped not yet evidenced
π Moderate · S1·R5·A1 ×3
C–Controlnot yet evidenced
DraftStage: Building (6 of 16)In production

Standout. Autonomy 3 (Acts): "completed end-to-end by the AI, with no need for an agent"

Next unlock. Control 1 (Stated): public evidence that a limit on it is a rule in prose would get there.

Trust. FACT-Ray: 6 facts: 6 π Moderate · found by an agent, captured and hashed, checked by 2 other agents (same model family, shared repository); no human has signed it.

Standards constellation. 21 provisions lit across 6 of 8 instruments.

Evidence: 4 sources, captured and hashed · the card's page has the vault's read key · Not reviewed by its vendor yet · correct or claim this card

The card: Automaise Conversational AIAutomaise Conversational AI: A3 · R2 · C– · O1, BuildingAutonomy: level 3, Acts (this card's section)A3AutonomyI08, in the question Q02: Does it act, or only answer and recommend? (its row on the questions page)I08It executes actions itselfEvidence: https://site.automaise.com/conversational-ai (opens the public source; documented, available, captured 2026-11-10T17:48Z)site.automaise.com/conversational-ai ↗documented · available · sha256 890debfa2 provisions of Salesforce Agentic Maturity Model (the instruments page)Salesforce 21 provision of Agentic AI adoption maturity model (the instruments page)Microsoft 1provisions:Salesforce, Level 2: Simple Orchestration, Single Domain: part of what the provision asks (its page)sf.L2 (part)Salesforce, Level 1, how to advance from Level 1 to Level 2: the same fact (its page)sf.a07Microsoft, 200: Repeatable, Business strategy: part of what the provision asks (its page)ms.200.2.1 (part)I17, in the question Q05: What is the person's role? (its row on the questions page)I17The agent handles routine tasks; theperson is consulted on exceptionsEvidence: https://framerusercontent.com/sites/2oOCAmSqmUJsdceu4ef5J/Qq644o6Aab6qlVpuxwnOdBYCwMeQYtwb4UBEDaOYKYc.uN0Y50vq.mjs (opens the public source; documented, default, captured 2026-11-10T17:48Z)framerusercontent.com/sites/2oOCAmSq… ↗documented · default · sha256 382558271 provision of Enterprise Agentic AI Maturity Model (EAAMM) (the instruments page)EAAMM 1provisions:EAAMM, L3 Consultative (survey item Q9): the same fact (its page)eaamm.L3Reach: level 2, Integrated (this card's section)R2ReachI10, in the question Q03: How far does it reach? (its row on the questions page)I10It works across several domains orsystemsEvidence: https://site.automaise.com/conversational-ai (opens the public source; documented, available, captured 2026-11-10T17:48Z)site.automaise.com/conversational-ai ↗documented · available · sha256 890debfa3 provisions of Salesforce Agentic Maturity Model (the instruments page)Salesforce 32 provisions of Agentic AI adoption maturity model (the instruments page)Microsoft 2provisions:Salesforce, Level 3: Complex Orchestration, Multiple Domain: the same fact (its page)sf.L3Salesforce, Level 2, how to advance from Level 2 to Level 3: the same fact (its page)sf.a16Salesforce, Level 3, how to advance from Level 3 to Level 4: part of what the provision asks (its page)sf.a17 (part)Microsoft, 400: Capable, Business strategy: the same fact (its page)ms.400.2.1Microsoft, 200: Repeatable, Technology and data: part of what the provision asks (its page)ms.200.4.2 (part)Control: not yet evidenced (this card's section)C·ControlNothing public found yet. Not a no.Openness: level 1, Disclosed (this card's section)O1OpennessI20, in the question Q06: Is what it is for written down? (its row on the questions page)I20Its purpose and permitted tasks arestated in writingEvidence: https://site.automaise.com/conversational-ai (opens the public source; documented, default, captured 2026-11-10T17:48Z)site.automaise.com/conversational-ai ↗documented · default · sha256 890debfa4 provisions of AI Risk Management Framework 1.0, subcategories (the instruments page)NIST AI RMF 41 provision of Regulation (EU) 2024/1689 (the AI Act), selected articles (the instruments page)EU AI Act 1provisions:NIST AI RMF, MAP 1.1: part of what the provision asks (its page)nist.MAP-1.1 (part)NIST AI RMF, MAP 2.1: the same fact (its page)nist.MAP-2.1NIST AI RMF, MAP 3.3: the same fact (its page)nist.MAP-3.3NIST AI RMF, MAP 1.3: part of what the provision asks (its page)nist.MAP-1.3 (part)EU AI Act, Article 13: part of what the provision asks (its page)aiact.art-13 (part)I58, in the question Q18: What data does it use, and under what rules? (its row on the questions page)I58The data it uses is describedEvidence: https://www.automaise.com/legal/privacy-policy (opens the public source; documented, default, captured 2026-11-10T17:48Z)automaise.com/legal/privacy-policy ↗documented · default · sha256 3b0ce5701 provision of Agentic AI Governance Maturity Model (AAGMM) (the instruments page)AAGMM 11 provision of Enterprise Agentic AI Maturity Model (EAAMM) (the instruments page)EAAMM 12 provisions of Salesforce Agentic Maturity Model (the instruments page)Salesforce 2provisions:AAGMM, GD-05: part of what the provision asks (its page)aagmm.GD-05 (part)EAAMM, Readiness dimension 2: part of what the provision asks (its page)eaamm.D2 (part)Salesforce, Level 0, how companies can advance from Level 0 to Level 1: part of what the provision asks (its page)sf.a04 (part)Salesforce, Level 1, how to advance from Level 1 to Level 2: part of what the provision asks (its page)sf.a08 (part)

The walk down from this card: each dimension, the indicators its level stands on (a link to the indicator's row), the public source of each answer (a link out; dashed means available, not default) the instruments its provisions sit in (a link to the instrument) and each provision itself (a link to its own page). A solid frame is evidenced; a dashed frame is not yet evidenced, which is not a no.

What each level rests on

Autonomy: what does A3 Acts rest on? 2 facts
I08 It executes actions itself
The card: Automaise Conversational AICARDAutomaise Conversational AI: A3 · R2 · C– · O1rated_onAutonomy on the cardDIMENSIONAutonomystands_atA3 Acts (the card)LEVELA3 Actsrests_onI08: its row on the questions pageFACTIt executes actions itselfπ Moderate · S1·R5·A1 ×3backed_byThe evidence, on the card pageEVIDENCEThe product page says, in one vendor sentence with no namedcustomer, that data changes, payments, orders and servicesubscriptions are completed end-to-end by the AI with noagent stepping in; it does not say through which systems,and the connected-systems configuration is the scan'sinference.words: "completed end-to-end by the AI, with no need fo…"read 2026-11-10T17:48Z · sha256 890debfaobserved_onThe public source: https://site.automaise.com/conversational-ai (opens it)SOURCEsite.automaise.com/conversational-aiproduced_by gamma.studio@web-summit.dinischecked_by gamma.review@web-summit.dinischecked_by gamma.approve@web-summit.dinisis_part_ofSalesforce: Level 2: Simple Orchestration, Single Domain (its page)PROVISIONSalesforce: Level 2: Simple Orchestration, Single Domainstated_in Salesforce Agentic Maturity ModelmatchesSalesforce: Level 1, how to advance from Level 1 to Level 2 (its page)PROVISIONSalesforce: Level 1, how to advance from Level 1 to Level 2stated_in Salesforce Agentic Maturity Modelis_part_ofMicrosoft: 200: Repeatable, Business strategy (its page)PROVISIONMicrosoft: 200: Repeatable, Business strategystated_in Agentic AI adoption maturity modelawaitsI18: an open question, not a noNOT YET EVIDENCEDThe agent works independently; the person approves criticaldecisions onlywould reach A4 Orchestrates
I17 The agent handles routine tasks; the person is consulted on exceptions
The card: Automaise Conversational AICARDAutomaise Conversational AI: A3 · R2 · C– · O1rated_onAutonomy on the cardDIMENSIONAutonomystands_atA3 Acts (the card)LEVELA3 Actsrests_onI17: its row on the questions pageFACTThe agent handles routine tasks; the person is consulted onexceptionsπ Moderate · S1·R5·A1 ×3backed_byThe evidence, on the card pageEVIDENCEThe FAQ says requests that follow a predictable flow arehandled autonomously, and that a conversation needing humanintervention passes to an available agent with its context(the FAQ text is in the product page's script file,captured as it loads).words: "When a conversation reaches a point that requir…"read 2026-11-10T17:48Z · sha256 38255827observed_onThe public source: https://framerusercontent.com/sites/2oOCAmSqmUJsdceu4ef5J/Qq644o6Aab6qlVpuxwnOdBYCwMeQYtwb4UBEDaOYKYc.uN0Y50vq.mjs (opens it)SOURCEframerusercontent.com/sites/2oOCAmSqmUJsdceu4ef5J/Qq644o6Aab6qlVpuxwnOdBYCwMeQYtwb4UBEDaOYKYc.uN0Y50vq.mjsproduced_by gamma.studio@web-summit.dinischecked_by gamma.review@web-summit.dinischecked_by gamma.approve@web-summit.dinismatchesEAAMM: L3 Consultative (survey item Q9) (its page)PROVISIONEAAMM: L3 Consultative (survey item Q9)stated_in Enterprise Agentic AI Maturity Model (E…awaitsI18: an open question, not a noNOT YET EVIDENCEDThe agent works independently; the person approves criticaldecisions onlywould reach A4 Orchestrates
Reach: what does R2 Integrated rest on? 1 fact
I10 It works across several domains or systems
The card: Automaise Conversational AICARDAutomaise Conversational AI: A3 · R2 · C– · O1rated_onReach on the cardDIMENSIONReachstands_atR2 Integrated (the card)LEVELR2 Integratedrests_onI10: its row on the questions pageFACTIt works across several domains or systemsπ Moderate · S1·R5·A1 ×3backed_byThe evidence, on the card pageEVIDENCEThe product page says Conversational AI connects with CRM,contact-centre (CCaaS) and messaging platforms; it namesthese categories only, and no named connector orintegration list was found in the sources.words: "Conversational AI connects with every major CRM…"read 2026-11-10T17:48Z · sha256 890debfaobserved_onThe public source: https://site.automaise.com/conversational-ai (opens it)SOURCEsite.automaise.com/conversational-aiproduced_by gamma.studio@web-summit.dinischecked_by gamma.review@web-summit.dinischecked_by gamma.approve@web-summit.dinismatchesSalesforce: Level 3: Complex Orchestration, Multiple Domain (its page)PROVISIONSalesforce: Level 3: Complex Orchestration, Multiple Domainstated_in Salesforce Agentic Maturity ModelmatchesSalesforce: Level 2, how to advance from Level 2 to Level 3 (its page)PROVISIONSalesforce: Level 2, how to advance from Level 2 to Level 3stated_in Salesforce Agentic Maturity Modelis_part_ofSalesforce: Level 3, how to advance from Level 3 to Level 4 (its page)PROVISIONSalesforce: Level 3, how to advance from Level 3 to Level 4stated_in Salesforce Agentic Maturity ModelmatchesMicrosoft: 400: Capable, Business strategy (its page)PROVISIONMicrosoft: 400: Capable, Business strategystated_in Agentic AI adoption maturity modelis_part_ofMicrosoft: 200: Repeatable, Technology and data (its page)PROVISIONMicrosoft: 200: Repeatable, Technology and datastated_in Agentic AI adoption maturity modelawaitsI13: an open question, not a noNOT YET EVIDENCEDAgents operate across organisational boundaries ordisparate stackswould reach R4 Ecosystem
Openness: what does O1 Disclosed rest on? 2 facts
I20 Its purpose and permitted tasks are stated in writing
The card: Automaise Conversational AICARDAutomaise Conversational AI: A3 · R2 · C– · O1rated_onOpenness on the cardDIMENSIONOpennessstands_atO1 Disclosed (the card)LEVELO1 Disclosedrests_onI20: its row on the questions pageFACTIts purpose and permitted tasks are stated in writingπ Moderate · S1·R5·A1 ×3backed_byThe evidence, on the card pageEVIDENCEThe FAQ lists the types of request the assistant handles onits own.words: "account management, payments, order tracking, a…"read 2026-11-10T17:48Z · sha256 890debfaobserved_onThe public source: https://site.automaise.com/conversational-ai (opens it)SOURCEsite.automaise.com/conversational-aiproduced_by gamma.studio@web-summit.dinischecked_by gamma.review@web-summit.dinischecked_by gamma.approve@web-summit.dinisis_part_ofNIST AI RMF: MAP 1.1 (its page)PROVISIONNIST AI RMF: MAP 1.1stated_in AI Risk Management Framework 1.0, subca…matchesNIST AI RMF: MAP 2.1 (its page)PROVISIONNIST AI RMF: MAP 2.1stated_in AI Risk Management Framework 1.0, subca…matchesNIST AI RMF: MAP 3.3 (its page)PROVISIONNIST AI RMF: MAP 3.3stated_in AI Risk Management Framework 1.0, subca…is_part_ofNIST AI RMF: MAP 1.3 (its page)PROVISIONNIST AI RMF: MAP 1.3stated_in AI Risk Management Framework 1.0, subca…is_part_ofEU AI Act: Article 13 (its page)PROVISIONEU AI Act: Article 13stated_in Regulation (EU) 2024/1689 (the AI Act),…awaitsI22: an open question, not a noNOT YET EVIDENCEDIts limits and known failure cases are documented for thosewho use itwould reach O2 Documented
I58 The data it uses is described
The card: Automaise Conversational AICARDAutomaise Conversational AI: A3 · R2 · C– · O1rated_onOpenness on the cardDIMENSIONOpennessstands_atO1 Disclosed (the card)LEVELO1 Disclosedrests_onI58: its row on the questions pageFACTThe data it uses is describedπ Moderate · S1·R5·A1 ×3backed_byThe evidence, on the card pageEVIDENCEThe service terms define Customer Data as what a businessprovides to the service, including assistantconfigurations, frequent questions' answers and messages,and the data of its end users.words: "Virtual Employee configurations, frequent quest…"read 2026-11-10T17:48Z · sha256 3b0ce570observed_onThe public source: https://www.automaise.com/legal/privacy-policy (opens it)SOURCEautomaise.com/legal/privacy-policyproduced_by gamma.studio@web-summit.dinischecked_by gamma.review@web-summit.dinischecked_by gamma.approve@web-summit.dinisis_part_ofAAGMM: GD-05 (its page)PROVISIONAAGMM: GD-05stated_in Agentic AI Governance Maturity Model (A…is_part_ofEAAMM: Readiness dimension 2 (its page)PROVISIONEAAMM: Readiness dimension 2stated_in Enterprise Agentic AI Maturity Model (E…is_part_ofSalesforce: Level 0, how companies can advance from Level 0 to Level 1 (its page)PROVISIONSalesforce: Level 0, how companies can advance from Level 0to Level 1stated_in Salesforce Agentic Maturity Modelis_part_ofSalesforce: Level 1, how to advance from Level 1 to Level 2 (its page)PROVISIONSalesforce: Level 1, how to advance from Level 1 to Level 2stated_in Salesforce Agentic Maturity ModelawaitsI22: an open question, not a noNOT YET EVIDENCEDIts limits and known failure cases are documented for thosewho use itwould reach O2 Documented

Each path has its verbs on the edges; every node is a link, the source opens the page, a dashed box is an open question, not a no.

This card rates a product as its vendor documents it, not anyone's deployment of it. A feature the operator has to turn on counts, and is marked as available. Levels are computed from the evidence below by published rules. A dimension with no evidence reads "not yet evidenced".

Autonomy: level 3, Acts

What does the agent do on its own? Completes routine tasks end to end; a person handles exceptions. This level holds with: Connected systems. As shipped, with nothing turned on, it is not yet evidenced.

This evidence touches 4 provisions: Salesforce, Microsoft, EAAMM.

Next unlock: level 4, Orchestrates. Public evidence that the agent works independently; the person approves critical decisions only.

Reach: level 2, Integrated

How connected is it? Documented connectors to common tools. This level holds with: Connected systems. As shipped, with nothing turned on, it is not yet evidenced.

This evidence touches 5 provisions: Salesforce, Microsoft.

Next unlock: level 4, Ecosystem. Public evidence that agents operate across organisational boundaries or disparate stacks; and that others build on it: third parties publish integrations, skills or agents for it.

Control: not yet evidenced

Can people stay in command? Nothing public was found that meets a rule in this dimension. That is not a no.

Next unlock: level 1, Stated. Public evidence that a limit on it is a rule in prose.

Openness: level 1, Disclosed

Does it show its work? Says what it is for, and that it is AI, what its limits are or what data it uses.

This evidence touches 9 provisions: NIST AI RMF, EU AI Act, AAGMM, EAAMM, Salesforce.

Next unlock: level 2, Documented. Public evidence that its limits and known failure cases are documented for those who use it.

How far to trust this card

Status: Draft. Draft means the facts were found in public pages and reviewed by agents. The company has not confirmed them and no customer has gone on record. FACT-Ray says how far each fact can be trusted: who says it (Source), how firmly it is recorded (Record) and who stands behind it (Accountability). It never changes a level.

The standards constellation

One piece of public evidence can speak to several frameworks at once. "Touched" never means "complies". The share is of the provisions that can be read from outside.

InstrumentProvisions touchedOf those publicly readable
Salesforce824
EAAMM28
OWASP018
MCP authorization08
AAGMM16
Microsoft423
NIST AI RMF520
EU AI Act16

The 21 provisions lit

Each line item, with the facts that reach it. "Evidenced" is a link of the kind same: the fact is what the provision asks. "Partly" is a link of the kind part: the fact is one piece of it. "Its absence" points the other way. Each provision has its own page with its text and its place in the source.

ProvisionInstrumentReached byHow far
sf.a04 Level 0, how companies can advance from Level 0 to Level 1SalesforceI58 (partly)partly · π Moderate · S1·R5·A1 ×3
sf.a06 Level 0, how companies can advance from Level 0 to Level 1SalesforceS1 (partly)partly · π Moderate · S1·R5·A1 ×3
sf.a07 Level 1, how to advance from Level 1 to Level 2SalesforceI08 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
sf.a08 Level 1, how to advance from Level 1 to Level 2SalesforceI58 (partly)partly · π Moderate · S1·R5·A1 ×3
sf.L2 Level 2: Simple Orchestration, Single DomainSalesforceI08 (partly)partly · π Moderate · S1·R5·A1 ×3
sf.a16 Level 2, how to advance from Level 2 to Level 3SalesforceI10 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
sf.L3 Level 3: Complex Orchestration, Multiple DomainSalesforceI10 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
sf.a17 Level 3, how to advance from Level 3 to Level 4SalesforceI10 (partly)partly · π Moderate · S1·R5·A1 ×3
eaamm.L3 L3 Consultative (survey item Q9)EAAMMI17 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
eaamm.D2 Readiness dimension 2EAAMMI58 (partly)partly · π Moderate · S1·R5·A1 ×3
aagmm.GD-05 GD-05AAGMMI58 (partly)partly · π Moderate · S1·R5·A1 ×3
ms.200.2.1 200: Repeatable, Business strategyMicrosoftI08 (partly)partly · π Moderate · S1·R5·A1 ×3
ms.200.4.2 200: Repeatable, Technology and dataMicrosoftI10 (partly)partly · π Moderate · S1·R5·A1 ×3
ms.400.2.1 400: Capable, Business strategyMicrosoftI10 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
ms.400.2.3 400: Capable, Business strategyMicrosoftS1 (partly)partly · π Moderate · S1·R5·A1 ×3
nist.MAP-1.1 MAP 1.1NIST AI RMFI20 (partly)partly · π Moderate · S1·R5·A1 ×3
nist.MAP-1.3 MAP 1.3NIST AI RMFI20 (partly)partly · π Moderate · S1·R5·A1 ×3
nist.MAP-1.4 MAP 1.4NIST AI RMFS1 (partly)partly · π Moderate · S1·R5·A1 ×3
nist.MAP-2.1 MAP 2.1NIST AI RMFI20 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
nist.MAP-3.3 MAP 3.3NIST AI RMFI20 (evidenced)evidenced · π Moderate · S1·R5·A1 ×3
aiact.art-13 Article 13EU AI ActI20 (partly)partly · π Moderate · S1·R5·A1 ×3

Upper layers

The public card is the front door. The same evidence, read with the governance rules, is this agent's GAMMA-Ray rating: freedom, governance, the level held, the grant and a work order. That layer is written for an operator.

The vault

Every source behind this card was captured and hashed into a public sgit vault (gn938lnr): captures.json lists each URL with the SHA-256 of what was fetched and when. Read key:

sgit_public_read_ac0df2472fde834f3552fd90441fa936ba011f083701d052d32d69a8b44ef30d:gn938lnr

With sgit: sgit clone sgit_public_read_ac0df2472fde834f3552fd90441fa936ba011f083701d052d32d69a8b44ef30d:gn938lnr.