Automaise Conversational AI on the GAMMA-Ray Spectrum: A3 · R2 · C– · O1

PrompTugal.news draft · from the GAMMA-Ray report · beta · 2026-11-10

The GAMMA-Ray studio reads Automaise's voice and chat assistant from its public pages: it completes customer transactions end to end for named customers, and one page on how people stay in command would start its Control.

Automaise S.A., founded in 2017 and headquartered in Braga, Portugal, sells three AI agents for customer service teams: a voice and chat assistant, a copilot for human agents and back-office workflow automation. We read the assistant, Conversational AI, only from public sources, captured and hashed on 10 November 2026, and the published rules computed the card.

Autonomy 3, Acts. Data changes, payments and orders are completed end to end by the AI, and a conversation that needs a person passes to an available agent with its context. CTT uses it to recover passwords and unblock accounts. A page saying a person approves only critical decisions would reach level 4.

Reach 2, Integrated. The assistant works on WhatsApp and social media; connections to a customer's own CRM or contact-centre platform are built per deployment. A published agent interface with documented authorisation would reach level 3.

Control, not yet evidenced. No public page gives a rule on the assistant itself or says how people approve, override or stop it. One such page would reach level 1.

Openness 1, Disclosed. The types of request it handles and the data the service processes are described. A page on its limits and known failure cases would reach level 2.

The card is beta and Automaise has not seen it. It can claim the card and add evidence; corrections are dated.

From public sources only; Automaise (Automaise S.A.) has not seen it. The levels come from [the report](./index.md) and its cards, which are corrected in place. Quote the card by linking to it.

A Conversational AI da Automaise no GAMMA-Ray Spectrum: A3 · R2 · C– · O1

O estúdio GAMMA-Ray lê o assistente de voz e chat da Automaise a partir das suas páginas públicas: conclui transações de clientes de ponta a ponta, com clientes identificados.

A Automaise S.A., fundada em 2017 e com sede em Braga, vende três agentes de IA para equipas de apoio ao cliente. Lemos o assistente de voz e chat, Conversational AI, apenas a partir de fontes públicas, capturadas e com hash a 10 de novembro de 2026.

Autonomia 3. Alterações de dados, pagamentos e encomendas são concluídos pela IA, e uma conversa que precisa de uma pessoa passa a um agente disponível; a CTT usa-o para recuperar palavras-passe e desbloquear contas. Alcance 2. Trabalha no WhatsApp e nas redes sociais.

Controlo, ainda sem evidência. Abertura 1. Uma página sobre como as pessoas aprovam, corrigem ou param o assistente faria o Controlo chegar ao nível 1. O cartão é beta e a Automaise ainda não o viu; pode reclamá-lo e acrescentar evidência. As correções são datadas.