Salesforce: Level 3, how to advance from Level 3 to Level 4
Provision sf.a20 · Salesforce Agentic Maturity Model · action
Design a scalable architecture that supports any-to-any agent interactions.
The text is as taken from the source. In the source: https://www.salesforce.com/news/stories/agentic-maturity-model/ (the document: its publisher gives no deeper address for this item; linked 2026-11-10). The instrument: Salesforce Agentic Maturity Model, Salesforce's; quoted briefly with the source; read 2026-11-09.
Who cites it
| Indicator | The fact it asks for | Kind of link | The assertion |
|---|---|---|---|
I13 | Agents operate across organisational boundaries or disparate stacks | same: evidenced | Asserted in the mapping by gamma-ray@web-summit.dinis; the written basis is not recorded yet. |
A link is our assertion, not the instrument's. "Same" carries the evidence to the provision in full. "Part" marks the provision as partly evidenced: the fact is one piece of what it asks. "Negation" points the other way.
The evidence that reaches it
| Card | Through | This provision is | The evidence | How far to trust it |
|---|---|---|---|---|
| OutSystems Agent Workbench | I13 | evidenced | "allows your ODC agentic apps to interact and collaborate with external agents" Source | π Moderate · S1·R5·A1 ×3 |
Touched never means complies.
Answer it directly
A company can answer this line item itself, in its own file at /.well-known/fact-ray.json, with the node gamma-ray:provision/sf.a20 (how). A company that already assesses itself against Salesforce can reuse that work.