# EAAMM: Prerequisite, L2 to L3

> GAMMA-Ray v0.0.155 (beta, for review; every rating is experimental). One line item of Enterprise Agentic AI Maturity Model (EAAMM) (eaamm.G2): its text, its place in the source, the indicators that cite it and the evidence that reaches it.
> Page: https://gamma-ray.sgit.ai/provisions/eaamm.G2/ · Source: data/provisions.json


Provision eaamm.G2 · Enterprise Agentic AI Maturity Model (EAAMM) · gate

> formal escalation procedures

The text is as taken from the source. **In the source:** [https://www.icaimt.com/2026/agentic-ai.html](https://www.icaimt.com/2026/agentic-ai.html) (the document: its publisher gives no deeper address for this item; linked 2026-11-10). The instrument: [Enterprise Agentic AI Maturity Model (EAAMM)](../../instruments/index.md), the author's; quoted briefly with the source; read 2026-11-09.

## Who cites it

| Indicator | The fact it asks for | Kind of link | The assertion |
|---|---|---|---|
| [`I40`](../../questions/index.md#I40) | There is a defined escalation path | same: evidenced | Asserted in the mapping by gamma-ray@web-summit.dinis; the written basis is not recorded yet. |

A link is our assertion, not the instrument's. "Same" carries the evidence to the provision in full. "Part" marks the provision as partly evidenced: the fact is one piece of what it asks. "Negation" points the other way.

## The evidence that reaches it

| Card | Through | This provision is | The evidence | How far to trust it |
|---|---|---|---|---|
| [The PrompTugal.news agent team](../../spectrum/cards/promptugal-newsroom-team/index.md) | `I40` | evidenced | [Source](https://promptugal.news/CLAUDE.md) | π Moderate · S1·R5·A1 ×2 |
| [GetVocal AI agents](../../spectrum/cards/getvocal-agents/index.md) | `I40` | evidenced | "it escalates to a human operator instead of improvising" [Source](https://www.getvocal.ai/voice) | π Moderate · S1·R5·A1 ×3 |
| [OutSystems Agent Workbench](../../spectrum/cards/outsystems-agent-workbench/index.md) | `I40` | evidenced | "Assign the activity to a user or role" [Source](https://extranetprdintegrations.outsystems.net/Documentation_API/rest/getContentMarkdown/doc?Guid=2d97c9e1-6bd4-48ef-8efc-66b75069eb5f) | π Moderate · S1·R5·A1 ×3 |
| [Spinnable AI employees](../../spectrum/cards/spinnable-ai-employees/index.md) | `I40` | evidenced | "Spinnable pauses it and emails the worker's manager with the reason." [Source](https://docs.spinnable.ai/release-notes/2026-10-28) | π Moderate · S1·R5·A1 ×3 |
| [Visor.ai AI agents](../../spectrum/cards/visor-ai-agents/index.md) | `I40` | evidenced | "When a chat needs a human, it moves to live chat" [Source](https://www.visor.ai/chat-agent/) | π Moderate · S1·R5·A1 ×3 |

Touched never means complies.

## Answer it directly

A company can answer this line item itself, in its own file at `/.well-known/fact-ray.json`, with the node `gamma-ray:provision/eaamm.G2` ([how](../../fact-ray/well-known/index.md)). A company that already assesses itself against EAAMM can reuse that work.

[All provisions](../../provisions/index.md)